SMS Consent and Opt-In Policy
Revtek Auto Pros obtains customer consent before sending text messages. Consent is collected through one or more of the following methods:
How Customers Provide Consent
Customers may opt in to receive SMS messages from Revtek Auto Pros by:
Providing verbal consent during a phone call or in-person interaction with a Revtek Auto Pros representative.
Submitting a service request, estimate request, appointment request, or other business inquiry and expressly consenting to SMS communications.
Sending a text message to a designated Revtek Auto Pros business number and confirming enrollment when applicable.
Information Collected During Opt-In
When a customer opts in, Revtek Auto Pros may collect and maintain records including:
Customer name
Mobile phone number
Date and time of consent
Method of consent
IP address (for web form submissions, when available)
Consent language presented to the customer at the time of opt-in
Message Types
Customers who opt in may receive text messages related to:
Appointment scheduling and confirmations
Appointment reminders
Service updates
Vehicle repair status updates
Estimate approvals
Customer support communications
Billing and payment notifications
Follow-up communications regarding completed services
Message Frequency
Message frequency varies based on customer interactions, appointments, and service requests.
Message and Data Rates
Message and data rates may apply according to the customer's mobile carrier plan.
Opt-Out Instructions
Customers may opt out of receiving SMS messages at any time by replying:
STOP
After opting out, customers will receive a confirmation message and will no longer receive SMS messages unless they provide new consent.
Help Instructions
Customers may reply:
HELP
to receive contact information and assistance regarding SMS communications.
Consent Is Not a Condition of Purchase
Providing consent to receive text messages is not a condition of purchasing any product or service from Revtek Auto Pros.
Record Retention
Revtek Auto Pros maintains records of customer consent in accordance with applicable laws and industry requirements.
SMS Privacy Policy
Revtek Auto Pros respects your privacy and is committed to protecting the personal information collected through our SMS messaging program.
Information We Collect
When you enroll in our SMS program, we may collect:
Name
Mobile phone number
Vehicle-related service information
Appointment details
Communication preferences
Records of SMS interactions
How We Use Information
We use collected information to:
Schedule and manage appointments
Provide service updates
Send appointment reminders
Respond to customer inquiries
Process transactions
Improve customer service
SMS Data Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and service providers necessary to deliver SMS communications.
Data Security
Revtek Auto Pros implements reasonable administrative, technical, and physical safeguards to protect customer information from unauthorized access, disclosure, or misuse.
Data Retention
We retain customer information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Customer Rights
Customers may:
Request access to their personal information
Request correction of inaccurate information
Withdraw SMS consent at any time by replying STOP
Contact Information
For questions regarding this Privacy Policy, please contact:
Revtek Auto Pros
Phone: 717-222-5010
Email: Zgray@revtekautopros.com
Address: 1006 Hummel Ave, Lemoyne, PA 17043
Changes to This Policy
Revtek Auto Pros reserves the right to update this Privacy Policy at any time. Changes will become effective upon posting of the revised policy.
SMS Program Terms
By opting into SMS communications from Revtek Auto Pros, you agree to these Terms and Conditions.
Program Description
Revtek Auto Pros provides SMS communications related to:
Appointment scheduling and reminders
Vehicle service updates
Estimate and repair approvals
Customer support
Billing and payment notifications
Follow-up service communications
Consent
By providing your mobile phone number and opting in, you authorize Revtek Auto Pros to send SMS messages to the number provided.
Message Frequency
Message frequency may vary depending on customer interactions and services requested.
Message and Data Rates
Message and data rates may apply according to your wireless carrier plan. Revtek Auto Pros is not responsible for any carrier charges incurred.
Opt-Out
You may opt out at any time by replying:
STOP
You will receive a final confirmation message confirming your removal from the SMS program.
Help
For assistance, reply:
HELP
or contact Revtek Auto Pros directly.
Supported Carriers
SMS service availability depends on your wireless carrier. Carriers are not liable for delayed or undelivered messages.
User Responsibilities
You agree to:
Provide accurate contact information
Notify Revtek Auto Pros if your mobile number changes
Use SMS communications in accordance with applicable laws
Disclaimer of Liability
Revtek Auto Pros is not responsible for delays, interruptions, or failures in message delivery caused by mobile carriers, network providers, or circumstances beyond our control.
Modification of Terms
Revtek Auto Pros may modify these Terms and Conditions at any time. Continued participation in the SMS program after changes are posted constitutes acceptance of the revised Terms.
Contact Information
Revtek Auto Pros
Phone: 717-222-5010
Email: Zgray@revtekautopros.com
Address: 1006 Hummel Ave, Lemoyne, PA 17043